SMS Terms
of Service

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Community Residences ,you may receive messages related to the following:

  •  Appointment reminders: For example> Just a reminder John has an appointment today at 5pm Reply STOP to opt out at any time- Community Residences  

  • Follow-up messages For example > Just follow up about your visit yesterday. Reply STOP to opt out at anytime – Community Residences

  • Appointment schedule for example > Hi, You appointment is schedule for tomorrow at 3pm at Community Residences Reply STOP to opt out at any time- Community Residences 

  • Staff training for example > Hello, Don’t forget you have training on Thursday the 17th at 9am at the main office Reply STOP to opt out at any time- Community Residences  

3- Message Frequency:

"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments, Follow-up messages, Staff training."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. 

5- Opt-In Method:

You may opt-in to receive SMS messages from Community Residences in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us here.

Additional Options:

Community Residences, Inc.

50 Rockwell Rd
Newington, CT 06111
(860) 621-7600 

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages https://www.criinc.org/privacy-policy.

Message frequency may vary